FAQ

RETURN POLICY: 

TURNAROUND TIME ON ORDERS: 

Turnaround time for handmade pieces that require manual work ( Sirena shell skirt)  is 3-4 weeks after placing order so be sure to plan ahead for all your special moments. 

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ALL SALES ARE FINAL SALE FOR HEALTH AND HYGIENE REASONS.

WE ARE NOT RESPONSIBLE FOR LOST PACKAGES

If a package is undeliverable due to change of address, incorrect address, or you were not home after USPS / FEDEX / DHL / UPS makes the attempts, the customer will be responsible for all return/reship costs or lost.

MARK DOWN SALE ITEMS

All sale items and items purchased during promotional periods are final sale and ineligible returns. 

• CUSTOMER IS RESPONSIBLE FOR ALL RETURN + EXCHANGE SHIPPING ( if approved)